Which of the following items should be included in the body of an effective email to escalate a problem? Select all that apply.1 pointA complete list of team members and other project participants who are directly affected by the problem.A brief paragraph that identifies documentation that your stakeholder might need to review to make an informed decision.One or two sentences that summarize your problem.A sentence that identifies how the problem may impact your organization's OKRs.6.Question 6

Which of the following are recommended subject lines if you need a stakeholder to read and respond to your email quickly? Select all that apply.1 pointRespond ASAPDecision neededRead nowPlease review

Which of the following are best practices for concise emails? Select all that apply.1 pointLead with key points and action itemsInclude as much detail about a situation as possibleWrite in one long paragraph to save space Add a note at the top that some details may not be relevant to certain recipients9.Question 9

Question 5As a project manager, what should you consider before writing an email to a stakeholder to communicate an issue? Select all that apply.1 pointHow the project will affect you and the stakeholdersHow the problem will affect the company as a wholeWhat is most important to a stakeholderWhat is most important to the project team

When writing an escalation email, you describe how the current obstacle will delay the project in the next phase. Which of the five keys to writing a strong escalation email is this an example of?1 pointMaintain a friendly toneExplain the consequencesMake a requestExplain the issue

Question 4Which of the following are important to include in a welcome email? Select all that apply.1 pointA call to actionA brief summary that tells customers the story of the brandMentions of trending topics, pop culture, or current eventsA conversational and inviting tone