Which of the following is not a method of capturing tacit knowledge ?Question 6Answera.Concept mappingb.Repertory gridc.Delphi methodd.Blackboarding
Question
Which of the following is not a method of capturing tacit knowledge ?Question 6Answera.Concept mappingb.Repertory gridc.Delphi methodd.Blackboarding
Solution 1
The Delphi method is not a method of capturing tacit knowledge. This method is a forecasting process framework based on the results of multiple rounds of questionnaires sent to a panel of experts. Several rounds of questionnaires are sent out, and the anonymous responses are aggregated and shared with the group after each round. The experts are allowed to adjust their answers in subsequent rounds. Because this process is intended to reduce the effect of societal noise or bias in the experts' responses, it does not capture tacit knowledge which is personal, context-specific, and often not easily visible and expressible.
Solution 2
The Delphi method is not a method of capturing tacit knowledge. This method is a forecasting process framework based on the results of multiple rounds of questionnaires sent to a panel of experts. Several rounds of questionnaires are sent out, and the anonymous responses are aggregated and shared with the group after each round. The experts are allowed to adjust their answers in subsequent rounds. Because this process is designed to drive towards a consensus, it does not effectively capture individual tacit knowledge which is personal, context-specific, and often not easily visible and expressible.
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