Mr. X is creating a new product for university students. He takes a design-thinking approach. His first step is addressing who he is creating the product for and conducts research on understanding this target market. What is this step in the design thinking process?
Question
Mr. X is creating a new product for university students. He takes a design-thinking approach. His first step is addressing who he is creating the product for and conducts research on understanding this target market. What is this step in the design thinking process?
Solution
This step in the design thinking process is known as "Empathize". It involves gaining an empathetic understanding of the problem at hand, through research to understand users' needs and experiences.
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