Explain your responsibilities as a Duty Manager/server in terms of the following categories:(16705, 2.3)6分CategoryExplanation of your responsibilities as a Duty Manager/Server for: Yourself (as a duty manager)Other staffThe establishmentThe customerThe communityAdvertising & promotion of alcohol
Question
Explain your responsibilities as a Duty Manager/server in terms of the following categories:(16705, 2.3)6分CategoryExplanation of your responsibilities as a Duty Manager/Server for: Yourself (as a duty manager)Other staffThe establishmentThe customerThe communityAdvertising & promotion of alcohol
Solution
As a Duty Manager/Server, your responsibilities would be divided into several categories:
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Yourself (as a duty manager): As a duty manager, you are responsible for managing your time and tasks effectively. This includes ensuring that you are always present and punctual, maintaining a professional appearance, and staying updated on all relevant laws and regulations. You should also be able to handle stress and make quick decisions.
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Other staff: You are responsible for managing and supervising other staff members. This includes training new staff, scheduling shifts, resolving conflicts, and ensuring that all staff members are performing their duties correctly and efficiently.
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The establishment: You are responsible for the overall operation of the establishment. This includes ensuring that the establishment is clean, safe, and well-maintained, managing inventory, handling cash and financial transactions, and dealing with any issues or problems that may arise.
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The customer: You are responsible for providing excellent customer service. This includes greeting customers, taking orders, serving food and drinks, handling complaints, and ensuring that all customers are satisfied with their experience.
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The community: You are responsible for maintaining a good relationship with the local community. This includes participating in community events, supporting local businesses, and ensuring that the establishment is a positive addition to the community.
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Advertising & promotion of alcohol: You are responsible for promoting alcohol responsibly. This includes ensuring that all advertising and promotions comply with local laws and regulations, promoting responsible drinking, and not promoting alcohol to minors or intoxicated customers.
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