Scheduling Appliance RepairsUse the following procedure for the next 8 SituationsWhen customers call to request repair service for an appliance, it is necessary to determine the priority of the repair before scheduling the service. Priority is based on the following four factors:Type of appliance to be repairedType of problemTime of yearSpecial needs of customersA point system is used to establish the priorities of the repairs requested. Use the table below to determine the total number of points to be assigned to the customer request.For each customer request, you will need to sum the points related to the type of problem, time of year, and the special need of the customer. Note that points in the table are positive, negative, or zero.If more than one appliance needs to be repaired, the priority is based on the appliance receiving the highest number of points.POINTS ASSIGNED PER FACTORType of Appliance Points Assigned Per FactorType of Problem Time of Year Special Need of Customer?Not working at all Working, but not very well November through March April through June July through October Yes NoFurnace 5 3 5 2 -1 0 0Refrigerator-----Freezer 5 3 5 5 5 0 0Air Conditioner 5 3 -1 2 4 1 0Water Heater-----Oven / Range 4 2 2 2 2 1 0Clothes Washer-----Clothes Dryer 3 2 1 1 1 1 0Dishwasher-----Microwave 2 0 1 1 1 1 0Establish the priority of the repair based on the total number of points assigned to the customer request. Use the following tables to establish the priority of the repair.Total Number ofPoints Assigned Priority of the Repair9 - 10+ Very high7 - 8 High5 - 6 Moderate3 - 4 Low0 - 2 Very lowSituationFirst appliance to be repaired: FurnaceSecond appliance to be repaired: NoneType of problem: Not working at allTime of year: NovemberSpecial need of customer? NoPriority of the RepairVery highHighModerateLowVery lowPreviousNext