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As a project manager, you decide to use a continuous improvement framework to help you measure success. The framework you choose has a step that involves conducting performance metrics and data collection to establish baselines. Which framework does this describe?1 pointPDCAKPIDMAICUAT

Question

As a project manager, you decide to use a continuous improvement framework to help you measure success. The framework you choose has a step that involves conducting performance metrics and data collection to establish baselines. Which framework does this describe?1 pointPDCAKPIDMAICUAT

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Solution

The framework described in the question is DMAIC.

DMAIC stands for Define, Measure, Analyze, Improve, and Control. It is a data-driven quality strategy used to improve processes. The 'Measure' step in DMAIC involves conducting performance metrics and data collection to establish baselines, which is what was described in the question.

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Which continuous improvement framework does the following scenario represent?A project manager identifies an ongoing communication issue where a vendor isn’t getting notified about product shipments. To fix the problem, they first plan additional communication strategies. Next, they implement one of their strategies—send an additional email after each shipment. Then, they check to verify that the customer receives the email. Finally, they review the process to fine-tune and ensure continuous improvement.1 pointUATKPIPDCADMAIC

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