“How can I help you resolving the issue at hand? What resources can I provide to contribute in making this successful? Should we brainstorm this together? Or do you prefer being assigned a team to support you with completing the project? Or do you require more time?”*1 pointNatural Child ego stateCompliant Child ego stateNurturing Parent ego state

“We seem to have addressed all the urgent issues, while coming to a unanimous decision on how to prioritize the challenges. Let’s assign someone to manage the short-term issues and then agree upon strategies we will be putting to use for ensuring we don’t get into this situation again.”*1 pointPhotographic Adult ego stateNurturing Parent ego stateCombining Adult ego state

“I won't be able to finish the assigned task before deadline because the marketing department never gives us the info. They’re always such a pest!”*1 pointAdapted Child ego stateNatural Child ego stateLittle Professor ego state“Listen here, fella. Get Sadia to drop her useless shenanigans with the current client she is trying to unsuccessfully score a deal with and focus on potential clients who will actually give us business for a change!”*1 pointCritical Parent ego statePhotographic Adult ego stateRebellious Child ego state

Explain a scenario where you identified a critical issue in a project. How did you communicate the problem, its implications, and potential solutions to your team or supervisor? (200-300 words)

Question 8Conflict is a natural part of working on a team. What are some ways to help shift a situation from problematic to productive? Select all that apply.1 pointReframe the question by asking, “How can I help?”Ask for a conversation to help you better understand the big picture.Take a moment to check your emotions before engaging in an argument.Identify the person who caused the issue so they can take responsibility.

________ have a high attention to detail and a problem-solving mindset when it comes to issues.Supportive Project ManagersExpect Project ManagerTechnical project ManagerNone of the Above