A user in a corporate environment is reporting that a Windows computer used by part-time employees is running slowly after a Windows update. Which two actions should a technician take to help in this situation? (Choose two.)(2 Points)Run Disk Cleanup.Disable unneeded processes.Repartition the hard drive into smaller partitions.Use the System File Checker tool.Use the mstsc command.
Question
A user in a corporate environment is reporting that a Windows computer used by part-time employees is running slowly after a Windows update. Which two actions should a technician take to help in this situation? (Choose two.)(2 Points)Run Disk Cleanup.Disable unneeded processes.Repartition the hard drive into smaller partitions.Use the System File Checker tool.Use the mstsc command.
Solution
The technician should consider the following two actions to help in this situation:
-
Run Disk Cleanup: This utility helps in removing temporary files, system files, and other unnecessary items that are taking up space and slowing down the computer. It's a built-in tool in Windows and can be accessed by typing "Disk Cleanup" in the search bar.
-
Disable unneeded processes: This can be done through the Task Manager. Unnecessary processes running in the background can consume a lot of system resources, causing the computer to run slowly. By disabling these processes, you can free up system resources and potentially speed up the computer.
Repartitioning the hard drive into smaller partitions won't necessarily speed up the computer and can be a complex task. The System File Checker tool is used to repair corrupted system files, not to improve performance. The mstsc command is used to initiate a Remote Desktop Protocol connection, which is not relevant to improving computer performance.
Similar Questions
You are an IT technician for your company. Rachel, who works at the receptionist desk, thinks her Windows 10 machine is running slowly today and calls you to see if you can speed it up. None of the other employees have called regarding any related issues, so you suspect it is an issue with Rachel's computer, perhaps a malfunctioning application. To help troubleshoot Rachel's computer, you run Task Manager. Which of the following tabs would be the MOST helpful in determining any issues with how the computer is running? (Select two.) answer Users App history Performance Processes Services Details
A technician has been called to help with a problem. A S.M.A.R.T. error appears, and the user reports that the system has been running slowly for several months. Which two tools or actions should the technician use immediately?This type of question contains radio buttons and checkboxes for selection of options. Use Tab for navigation and Enter or space to select the option.Aoption AconvertBoption BdiskpartCoption Cback up the dataDoption DchkdskEoption Epartition the driveFoption Fapply high-level formatting to the drive
You have used your computer for several years, resulting in a lot of data stored on your hard disk. Lately, your computer's functions have slowed. Which of the following tools is LIKELY to help speed up your computer? answer DiskPart chkdsk Disk Defragmenter Copy
A technician has been called to help with a problem. A S.M.A.R.T. error appears, and the user reports that the system has been running slowly for several months. Which two tools or actions should the technician use immediately?This type of question contains radio buttons and checkboxes for selection of options. Use Tab for navigation and Enter or space to select the option.Aoption Aapply high-level formatting to the driveBoption Bpartition the driveCoption CchkdskDoption Dback up the dataEoption EdiskpartFoption Fconvert
0. A user’s laptop is performing slowly, and they bring it to you to resolve. They inform you that they have added several work-related programs recently, and their laptop's performance has decreased ever since. Based on what they have told you, how would you diagnose and remedy for this problem?A. The hard drive is bad, and the user needs an SSDB. The programs are using all available memory, and the user needs to upgrade RAMC. The programs are not compatible with the laptopD. The programs were installed incorrectly, and the user needs to reinstall them
Upgrade your grade with Knowee
Get personalized homework help. Review tough concepts in more detail, or go deeper into your topic by exploring other relevant questions.