4. The nurse-manager is starting to receive complaints regarding the impending burnout of some nurses because of the unsafe nurse-patient ratio in their ward. Which of the following actions by the nurse-manager would indicate superior communication skills?*1 pointA. Utilizes assertive communication to explain the reality of situation.B. Dismisses the idea of unsafe nurse-patient ratio because it is not what she sees.C. Listens openly to the concerns of the staff.D. Conducts group meeting to present the factors leading to the problem.15. The charge nurse is to refer a client to the primary physician due to sudden aggression and restlessness during their afternoon shift. Which is the priority action of the charge nurse?*1 pointA. Asserts the immediate problem of the client.B. Introduces self to the physician.C. Recommends further action to perform.D. Relays assessment findings.16. Nurse Ella requests to the head nurse if she could start her shifts for this month as 2 hours earlier than usual. She explains that she needs to get home early to attend to the needs of her children. Which scheduling option is more likely being implemented in the ward?*1 pointA. Float poolsB. Self-schedulingC. FlexitimeD. Shift bidding17. In which step in indoctrination of a newly employed registered nurse would require promotion of belongingness of employee, and the head nurse explains the personnel policies?*1 pointA. InductionB. OrientationC. SocializationD. Staff development18. The following are characteristics of a leader, except:*1 pointA. Has wider/greater rolesB. May not be part of an organizationC. Focuses on inspiring othersD. Has legitimate power through authority19. The following statements correctly describe a laissez-faire leadership style, except:*1 pointA. Involves little or no control from leaderB. Communication between peers/membersC. Requires highly dependent membersD. Effective if the members are skilled and expert in field20. The nurse asks a nursing assistant to administer a preoperative bath to a client using special soap designed to decrease the bacteria count on the client’s skin. The nursing assistant has no experience with this type of preoperative bath and asks the nurse for instructions. The nurse replies, “Just read the directions on the soap bottle. You will figure it out.” Which “right” of delegation did the nurse fail to perform while delegating the preoperative bath to the nursing assistant?*1 pointA. Right taskB. Right circumstancesC. Right person
Question
- The nurse-manager is starting to receive complaints regarding the impending burnout of some nurses because of the unsafe nurse-patient ratio in their ward. Which of the following actions by the nurse-manager would indicate superior communication skills?*1 pointA. Utilizes assertive communication to explain the reality of situation.B. Dismisses the idea of unsafe nurse-patient ratio because it is not what she sees.C. Listens openly to the concerns of the staff.D. Conducts group meeting to present the factors leading to the problem.15. The charge nurse is to refer a client to the primary physician due to sudden aggression and restlessness during their afternoon shift. Which is the priority action of the charge nurse?*1 pointA. Asserts the immediate problem of the client.B. Introduces self to the physician.C. Recommends further action to perform.D. Relays assessment findings.16. Nurse Ella requests to the head nurse if she could start her shifts for this month as 2 hours earlier than usual. She explains that she needs to get home early to attend to the needs of her children. Which scheduling option is more likely being implemented in the ward?*1 pointA. Float poolsB. Self-schedulingC. FlexitimeD. Shift bidding17. In which step in indoctrination of a newly employed registered nurse would require promotion of belongingness of employee, and the head nurse explains the personnel policies?*1 pointA. InductionB. OrientationC. SocializationD. Staff development18. The following are characteristics of a leader, except:*1 pointA. Has wider/greater rolesB. May not be part of an organizationC. Focuses on inspiring othersD. Has legitimate power through authority19. The following statements correctly describe a laissez-faire leadership style, except:*1 pointA. Involves little or no control from leaderB. Communication between peers/membersC. Requires highly dependent membersD. Effective if the members are skilled and expert in field20. The nurse asks a nursing assistant to administer a preoperative bath to a client using special soap designed to decrease the bacteria count on the client’s skin. The nursing assistant has no experience with this type of preoperative bath and asks the nurse for instructions. The nurse replies, “Just read the directions on the soap bottle. You will figure it out.” Which “right” of delegation did the nurse fail to perform while delegating the preoperative bath to the nursing assistant?*1 pointA. Right taskB. Right circumstancesC. Right person
Solution
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The action by the nurse-manager that would indicate superior communication skills is C. Listens openly to the concerns of the staff. This is because effective communication involves active listening and understanding the concerns of others.
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The priority action of the charge nurse when referring a client to the primary physician due to sudden aggression and restlessness would be D. Relays assessment findings. This is because the primary physician needs to know the current state of the patient in order to make an accurate diagnosis and treatment plan.
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The scheduling option that is more likely being implemented in the ward when Nurse Ella requests to start her shifts 2 hours earlier than usual is C. Flexitime. This scheduling option allows employees to have flexibility in their start and end times, as long as they complete the required number of hours.
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The step in indoctrination of a newly employed registered nurse that would require promotion of belongingness of employee, and the head nurse explains the personnel policies is B. Orientation. This is the stage where new employees are introduced to the policies and culture of the organization.
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The characteristic that is not of a leader is D. Has legitimate power through authority. Leaders inspire and influence others, but they do not necessarily have legitimate power or authority.
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The statement that does not correctly describe a laissez-faire leadership style is C. Requires highly dependent members. Laissez-faire leadership style involves minimal control from the leader and is most effective when the members are independent and skilled.
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The "right" of delegation that the nurse failed to perform while delegating the preoperative bath to the nursing assistant is B. Right circumstances. The nurse should have provided the nursing assistant with the necessary instructions and support to perform the task correctly.
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