The initial step in selling and implementing knowledge management is __________. A. connect knowledge management to the goals and objectives of the organization B. to get employee buy in C. start with a small pilot project and enthusiastic participants D. identify valuable tacit knowledge

The initial step in selling and implementing knowledge management is to connect knowledge management to the goals and objectives of the organization. This is crucial because it helps to align the knowledge management strategy with the overall business strategy, ensuring that it supports and enhances the achievement of business objectives.

The next step is to get employee buy-in. This is important because the success of knowledge management depends on the active participation of employees. They need to understand the benefits of knowledge management and be motivated to contribute to and use the knowledge base.

Starting with a small pilot project and enthusiastic participants is another important step. This allows you to test the effectiveness of your knowledge management strategy and make necessary adjustments before rolling it out on a larger scale. It also helps to generate enthusiasm and momentum for the initiative.

Finally, identifying valuable tacit knowledge is a key part of implementing knowledge management. Tacit knowledge is knowledge that is not easily communicated or documented, such as skills, experiences, and insights. Identifying this knowledge and finding ways to share it can greatly enhance the organization's knowledge base.